Shipping Policy
Thank you for choosing China Wholesale Vapes. We are committed to delivering your orders promptly and securely. Please read our shipping policy carefully to understand our processes and your responsibilities.
Shipping Locations
We ship wholesale vape products to authorized distributors and retailers located in regions where the sale and import of vaping products are legal. It is your responsibility to ensure compliance with all local laws and regulations regarding the receipt and sale of these products.
Order Processing Time
Orders are typically processed within 2-5 business days after payment confirmation. During peak seasons or promotional periods, processing times may be extended. We will notify you promptly if there are any delays.
Shipping Methods and Delivery Time
We partner with reputable carriers to deliver your order securely. Shipping times vary depending on the destination and selected shipping method but generally range from 5 to 15 business days for international shipments. Delivery times are estimates and not guaranteed.
Customs, Duties, and Taxes
International shipments may be subject to customs inspections, import duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient. China Wholesale Vapes is not liable for any delays, seizures, or additional costs incurred during customs clearance.
Seizure by Customs
If your shipment is seized or denied entry by customs authorities, China Wholesale Vapes will offer a one-time reshipment of the order at no additional product cost. However, the recipient will be responsible for any additional shipping fees or customs charges for the reshipped order. We recommend verifying your country’s import regulations before placing an order.
Tracking Your Order
Once your order is shipped, we will provide a tracking number via email so you can monitor your shipment’s progress.
Shipping Address Accuracy
Please ensure that your shipping address is complete and accurate. China Wholesale Vapes is not responsible for delays or losses resulting from incorrect or incomplete addresses provided by the customer.
Order Modifications and Cancellations
Orders cannot be modified or canceled once they have been processed for shipment. Please review your order carefully before completing your purchase.
Lost or Damaged Shipments
If your shipment is lost or arrives damaged, please contact us within 7 days of receipt. We will work with the carrier to investigate and resolve the issue promptly.
Contact Us
For any questions or concerns related to shipping, please contact our customer service team:
Email: onlinesales@chinawholesalevapes.com
